Terms & Conditions

Welcome to Itele Guest House. By making a reservation or staying with us, you agree to the following terms and conditions.

Check-in time is 2:00 PM, and guests are expected to check out by 12:00 noon the following day.

If you do not arrive on your specified check-in date, your payment is non-refundable.

We love animals, but pets are not allowed on the premises.

Smoking is strictly prohibited inside the building. Smoking is only permitted in the courtyard area.

Guests are required to make full payment at the time of reservation to secure accommodation, as bookings operate on a first-come, first-served basis.

Accepted payment methods include:

Wire transfers and cheque payments are not accepted.

Discounts may be available for group reservations booked for 3 days or more.

Guests may cancel within 48 hours of reservation for a full refund. All cancellations made after 48 hours of the reservation date are non-refundable.

A no-call, no-show guest forfeits all deposits paid regardless of when the reservation was made.

Guests are responsible for their personal belongings. Itele Guest House will not be held responsible for any lost or stolen possessions.

Thank you!
Management